Who We Are
Display World Limited is the data controller responsible for your personal data. If you have any questions about this policy, please contact us at:
Email: [email address]
Address: [business address]
What Data We Collect
We may collect and process the following types of personal data:
When you place an order or request a quote: Name, company name, billing and delivery address, email address, phone number, and payment information (processed securely by our payment provider — we do not store card details).
When you sign up to our newsletter: Your name and email address.
When you contact us via our enquiry form: Your name, email address, company name, and any information you include in your message.Through cookies and analytics: IP address, browser type, pages visited, time spent on site, and other browsing data. See Section 7 for more on cookies.
How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfil orders and service requests, including delivery and installation.
- To communicate with you about your order or project, including confirmations and updates.
- To send you marketing emails and newsletters, where you have opted in. You can unsubscribe at any time.
- To respond to enquiries submitted via our contact form.
- To improve our website and customer experience using analytics data.
- To comply with our legal and regulatory obligations.
Legal Basis for Processing
We process your personal data under the following legal bases in accordance with UK GDPR:
- Contract — processing is necessary to fulfil your order or service request.
- Legitimate interests — for analytics and improving our services, where this does not override your rights.
- Consent — for marketing emails and non-essential cookies. You may withdraw consent at any time.
- Legal obligation — where we are required to process data to comply with the law.
Who We Share Your Data With
We do not sell your personal data. We may share it with trusted third parties only where necessary, including:
- Delivery and installation partners, where applicable.
- Payment processors, to handle transactions securely.
- Email marketing platforms, to send newsletters where you have opted in.
- Analytics providers such as Google Analytics, to help us understand how our website is used.
- Legal or regulatory authorities, where required by law.
All third parties are required to handle your data securely and in accordance with UK GDPR.
International Transfers
Display World Limited operates within the UK and processes data in accordance with UK GDPR. Where we use third-party services that may process data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions recognised by the UK.
Cookies
Our website uses cookies to improve your experience and help us understand how visitors use our site.
- Essential cookies — necessary for the website to function and cannot be switched off.
- Analytics cookies — help us understand how visitors interact with our site, using tools such as Google Analytics.
- Marketing cookies — used to deliver relevant content and measure campaign effectiveness, where consent has been given.
You can manage or disable cookies through your browser settings. Please see our Cookie Policy for full details.
How Long We Keep Your Data
Order and project data is retained for [X] years for accounting and legal purposes.
Marketing data is retained until you unsubscribe or request deletion.
Enquiry form data is retained for [X] months.
Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict, or port your personal data, and to object to certain types of processing or withdraw consent at any time.
To exercise any of these rights, please contact us at [email address]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted and processed securely by our payment provider.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
Email: info@display-world.co.uk
Address:
30 Regal Drive,
Soham,
Cambridgeshire,
CB7 5BE